Our warranty covers all brands; for our own private-label brands, we provide direct support, while products from other manufacturers are supported directly by those manufacturers.
Our warranty covers all brands; for our own private-label brands, we provide direct support, while products from other manufacturers are supported directly by those manufacturers.
Your invoice or warranty card is all you need to confirm your purchase date.
Fill in your product and fault details — it only takes a few minutes.
Our technical team reviews your request and checks it against the warranty terms.
Once confirmed, we repair your product at no cost — or replace it if repair isn't possible.
Our private-label products come with a warranty: 2 to 3 years for end consumers and 1 year for professional users, effective from the date of purchase. To make a warranty claim, you must present the warranty certificate and/or proof of purchase.
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Exceptions
We also distribute products from other manufacturers (such as Bosch, Stanley, WD-40, and others). These products are not covered by Flux's warranty; they are, in fact, covered by the manufacturer's own warranty.
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Always check the manufacturer's warranty terms before making a purchase.